Re-examining post-acceptance model of information systems continuance: A revised theoretical model using MASEM approach

This study extends the post-acceptance model of information systems (IS) continuance, which is widely used to explain users’ satisfaction and IS continuance intentions. The extended includes additional variables such as perceived ease use (PEOU), attitude, trust, enjoyment. proposed was tested using meta-analytic structural equation modeling (MASEM). analysis included 1,056 observations on fifteen relationships from 214 independent studies with a combined sample 84,343. results confirm significance all in original model. Furthermore, findings indicate that PEOU directly influences usefulness, satisfaction, attitude. Trust enjoyment both have positive impact wherein effect higher than trust. post-consumption resulted favorable attitude toward technology, further affected continuance. From theoretical perspective, current acknowledges shift technology emphasizes hedonic value usage users report degree responsive, easy use, enjoyable technologies. Marketers should focus gratifications derived increase potential usage. • paper Perceived are new addition Relationships modeling. positively satisfaction. influence